December 4, 2014
Problems, bad hires, unintentional values taking over your business – think of them as weeds. In a well managed garden, weeds are dealt with immediately, not allowed to take over the garden. In an organization, problems are the same way. As an example, take a look at your company core values. Whether you’ve defined them or not, values underlie the actions and decisions being made in your company. They’ve grown like weeds, or they’ve been intentionally designed, integrated, and managed.
September 19, 2014
June 3, 2014
At this gala event, chief financial officers will be recognized for extraordinary achievement and excellence in promoting the development of the Greater Washington region’s technology community. The Michael G. Devine Hall of Fame Award will be presented to Ron Kaiser, in recognition of his contributions to the Greater Washington region’s technology business community.
The Experience Economy (Harvard Business Review, 2011)
What can the business world learn from theatre? On the quest for differentiation, focus on staging a memorable customer experience.
Crossing the Chasm (HarperCollins, 2014, 3rd edition)
What It’s About:
To describe what this book is about, I’ll use a direct quote from Moore.
“The point of greatest peril in the development of a high-tech market lies in making the transition from an early market dominated by a few visionary customers to a mainstream market dominated by a large block of customers who are predominantly pragmatists in orientation.”
Ever been in one of those one-sided conversations where it seemed impossible to get a word in? How did it make you feel? Words like “bored” or “irritated” probably top the list. In situations like that, my mind begins to wonder to thoughts such as “this person could care less about what I have to say,” or “WHEN will she stop talking?”